Virtual Front Desk Assistant
A
Assist WorldMedical/Aesthetic Practice
South Africa or the Philippines preferred, Pacific TimePart-TimeEntry
SalaryUSD 350 - 400 / year
Apply NowOpens the employer's application page
Job Details
- Languages
- English
Requirements
- Female candidate (required due to sensitive nature of patient interactions).
- Strong, clear English communication skills (written and verbal).
- Ability to work independently and stay responsive during shift windows.
- Reliable and consistent attendance for small business operations.
- Proficiency or ability to quickly learn Dr. Chrono and Ring Central.
- Prior experience in medical, aesthetic, or wellness front-desk roles is a plus.
- Available for split shifts on Wednesday, Thursday, Saturday, and Sunday.
Responsibilities
- Confirm next-day appointments by text via Ring Central.
- Respond to incoming patient text messages promptly throughout assigned shifts.
- Schedule and manage bookings in Dr. Chrono across multiple providers.
- Triage incoming patient booking requests to the appropriate provider.
- Collect patient insurance card details and identification for eligibility verification.
- Handle day-of scheduling requests by checking availability in Dr. Chrono.
- Proactively reach out to existing patients to encourage new bookings.
View Full Description & ApplyYou'll be redirected to the employer's site
