Production Operations Specialist
New
T
TerraClearAgTech Robotics
Remote, USA, Eastern TimeFull-TimeMiddle
Salary$65,000–$72,000 base salary, depending on experience.
Apply NowOpens the employer's application page
Job Details
- Experience
- 2+ years
- Required Skills
- Microsoft ExcelGoogle Sheets
Requirements
- Associate degree in GIS, geography, remote sensing, IT, operations, engineering, or related field (or equivalent relevant education/training).
- 2+ years of experience in technical operations, production operations, data processing, QA/QC, GIS/remote sensing, or IT support.
- Experience with large files, cloud transfers, shared/network drives, file integrity, and physical storage media.
- Strong Windows skills, including file management, network drives, permissions, and troubleshooting.
- Intermediate or stronger proficiency with Google Sheets or Excel (sorting, filtering, formulas, conditional formatting).
- Strong attention to detail for identifying missing inputs, data-quality issues, and processing errors.
- Ability to troubleshoot error messages, prioritize work, document issues, and escalate appropriately.
- Effective written and verbal communication skills.
- Ability to manage multiple orders and deadlines in a fast-paced environment.
- Ability to work consistent Eastern Time business hours.
Responsibilities
- Own daily rock map generation and release operations.
- Manage incoming customer orders, including remote data transfers and physical SSD drives.
- Review and submit drone imagery for processing based on priority, deadlines, and capacity.
- Track orders from intake through processing, QA/QC, release, and drive return.
- Perform quality-control checks, including field-boundary refinement, image-quality review, and object-detection verification.
- Identify, troubleshoot, document, and escalate pipeline errors, failed jobs, file-transfer issues, and server-related problems.
- Coordinate daily priorities and assignments for seasonal processing technicians.
- Maintain SOPs, training materials, and process documentation.
- Communicate accurate order status, risks, and delivery timelines to Sales and Customer Success.
- Track production metrics, backlog, turnaround time, quality findings, and capacity.
View Full Description & ApplyYou'll be redirected to the employer's site
