Partner Success Manager

New

HuntressCybersecurity

Remote USFull-TimeMiddle

Salary$72,000 base salary and $18,000 commission plus equity

Apply NowOpens the employer's application page

Job Details

3+ years of experience in a customer success, account coordination, or enablement role.
Natural ability to follow processes while bringing high energy and a positive vibe to partner calls.
Strong organizational skills and experience managing multiple moving parts.
Collaborative mindset to work seamlessly across internal sales and account management teams.
Drive to hit measurable goals and take personal ownership of the partner experience.
Experience working within the MSP (Managed Service Provider) ecosystem is a plus.
Cybersecurity industry experience is a plus.
Exposure to supporting customers or partners on basic rollout plans.

Drive the onboarding process for roughly 10 new partners per week, ensuring 85% of them are fully set up and protected within 16 days.
Partner closely with Account Managers to identify accounts with low license deployment and proactively reach out to offer training and resources, and specific deployment plays to drive broader adoption.
Conduct post action check-ins with partners following security incidents to ensure they have the support they need and understand how to prevent future issues, while translating these stories into proof of value for their end clients.
Coordinate with Technical Sales and Support to resolve specific hurdles that stand in the way of a partner’s successful deployment.
Help the renewal process by ensuring partners are seeing maximum value from the platform long before their contract ends.
Track onboarding gaps and partner feedback to help us build a more seamless, repeatable experience for every business we protect, and feed those insights back into the team.

View Full Description & ApplyYou'll be redirected to the employer's site