Senior People Technology Analyst - Talent Acquisition

TwilioHR Technology

This role will be remote and based in the East Coast, USA.Full-TimeSenior

Salary$116,960 - $146,200 (CO, HI, IL, MD, MA, MN, VT, DC); $123,760 - $154,700 (NY, NJ, WA, CA outside SF Bay); $137,520 - $171,900 (SF Bay area)

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Job Details

Bachelor’s degree in Information Systems, Business Administration, Human Resources, or related field.
5+ years of experience in HR technology/business systems analysis with a focus on Talent Acquisition applications.
Proven expertise supporting core recruitment systems such as Eightfold, Greenhouse, Workday, HackerRank, LinkedIn, HireRight, and candidate fraud platforms.
Strong expertise in the software development lifecycle (SDLC), including standard business analysis methodologies, requirements gathering, and data modeling.
Experience in process mapping, UAT execution, and documentation.
Experience working with internal and external audit teams and understanding of SOX controls.
Experience with configuration, testing, and implementation of HR technology systems.
Excellent communication skills for interfacing with technical and non-technical stakeholders.
Ability to manage multiple projects and priorities in a fast-paced environment.
Deep knowledge of HR processes related to recruitment, candidate lifecycle, sourcing strategies, and pre-hire compliance.

Participate in requirements gathering sessions with TA and HR stakeholders to understand business processes and translate them into technical specifications.
Lead follow-up requirements gathering clarification and demos to stakeholders to ensure recruit-to-hire business outcomes are being achieved.
Analyze existing talent acquisition systems and workflows to identify areas for improvement, optimization, and fraud prevention.
Work closely with vendors and internal teams to configure, design, and implement solutions across TA platforms including Workday, Eightfold, Greenhouse, LinkedIn, HireRight, and HackerRank.
Develop detailed functional design documents and use cases tailored to candidate sourcing, screening, and onboarding.
Define test strategies, author comprehensive UAT scripts, coordinate testing cycles with recruiters, and hands-on log/triage defects.
Manage and execute testing activities including system, integration, and user acceptance testing to ensure quality delivery across the hiring tech stack.
Provide post-implementation support, troubleshooting, and continuous improvement recommendations for all TA applications.
Serve as the liaison between TA business units and People Technology Product Managers or Owners.
Create user guides, release notes, and documentation for new features, facilitating training and knowledge transfer sessions.

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