Technology Coordinator
P
PlacemakrHospitality Technology
Remote-first work with the freedom to choose their locationPart-TimeMiddle
Salary not disclosed
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Job Details
- Experience
- 2 years related experience
- Required Skills
- DocumentationCustomer service
Requirements
- Associate’s degree or 2 years of related experience.
- Comfort with navigating and learning new systems.
- Strong customer service skills.
- Knowledge of basic networking terminology.
- Ability to create documentation.
- Excellent independent problem-solving skills and attention to detail.
- Excellent organizational skills with the ability to manage multiple projects concurrently.
- Excellent communication and interpersonal abilities.
Responsibilities
- Manage technology inventory and ordering processes.
- Perform software setup, decommission, and user provisioning (adds, moves, changes).
- Conduct user audits and manage vendor relationships.
- Provide troubleshooting support to internal team members.
- Collaborate with cross-functional teams including development, support, and sales.
- Resolve open issues with vendors and departments to meet service level agreements (SLAs).
- Identify opportunities for process improvement and efficiency.
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