Order Management Coordinator
New
A
AmplifyK–12 education
Remote - United StatesFull-TimeEntry
Salary$55K - $58K; $55K – $58K • Offers Bonus
Apply NowOpens the employer's application page
Job Details
- Experience
- 1+ years of experience with order processing
- Required Skills
- SalesforceMicrosoft ExcelMicrosoft OfficeCustomer serviceGoogle SheetsGoogle WorkspaceData entry
Requirements
- Bachelor’s degree or equivalent experience.
- Data entry experience.
- Customer service experience.
- Adept use of Microsoft Office and Google Suite products, particularly Excel or Sheets.
- Comfort meeting set daily and weekly performance metrics.
- At least 1 year of order processing experience is preferred.
- Salesforce experience is preferred.
- Precise attention to detail and proactive problem-solving are preferred.
- Finance or business background is a plus.
Responsibilities
- Validate and process new and renewal customer orders.
- Maintain accurate order data in Salesforce and ensure consistency with the Finance database.
- Reconcile incoming orders against quotes, credits, contracts, checks, authorization forms, and credit card orders.
- Resolve order issues and discrepancies and partner with Sales to reconcile purchase order inconsistencies.
- Monitor daily reports and individual queues, identify escalation needs, and coordinate issue resolution with other teams.
- Provide customers with requested documentation, including sole source letters and vendor registrations.
- Announce daily summaries of closed, new, and renewal sales revenue to the company.
- Communicate with customers as needed to resolve order inaccuracies and collaborate with other coordinators to improve processes.
View Full Description & ApplyYou'll be redirected to the employer's site
