VP, Product Operations

New
P
PointClickCareHealth Tech
Remote, USAFull-TimeVp
Salary not disclosed
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Job Details

Experience
10+ years
Required Skills
Product OperationsCross-functional Team LeadershipStakeholder managementChange ManagementSaaSData analytics

Requirements

  • Bachelor’s degree in Business, Engineering, Computer Science, Information Systems, or a related field.
  • 10+ years of progressive leadership experience in Product Operations, Portfolio Management, PMO, Product Management, Strategy, or a related business operations function.
  • Demonstrated experience leading planning, governance, portfolio management, and operational processes across large, cross-functional teams.
  • Proven ability to influence senior leaders and build alignment across Product, Engineering, Finance, and Strategy functions.
  • Strong analytical and operational leadership skills, including experience leveraging metrics and data for decision-making.
  • Experience leading and developing managers and professional teams.
  • Strong communication and stakeholder management skills.
  • Experience supporting Product and Engineering organizations in a SaaS or healthcare technology environment is preferred.
  • Experience implementing or improving operational practices during periods of organizational growth is preferred.
  • MBA or other advanced degree in Business or Technology is an asset.

Responsibilities

  • Lead annual, quarterly, and ongoing Product portfolio planning processes across Product and Engineering teams.
  • Facilitate cross-functional planning discussions, portfolio reviews, and prioritization activities.
  • Establish and evolve governance frameworks to promote transparency, accountability, and decision-making.
  • Monitor portfolio performance and execution health to improve delivery outcomes.
  • Lead the development and continuous improvement of Product Operations processes and operating standards.
  • Partner with Product, Engineering, UX/UI, and business stakeholders to improve cross-functional collaboration.
  • Maintain portfolio performance reporting, operational metrics, and dashboards for executive leadership.
  • Coach and develop Product Operations team members to foster a culture of operational excellence.
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