Lifecycle Creative Director
New
I
Incubator LabE-commerce, Consumer Goods
US RemoteFull-TimeSenior
Salary160,000 - 180,000 USD per year
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Job Details
- Experience
- 7+ years
- Required Skills
- Project ManagementAdobe Creative SuiteFigmaCRM
Requirements
- 7+ years of experience in creative, design, art direction, or a related field.
- Significant experience leading or directing lifecycle, retention, CRM, or direct-to-consumer creative work.
- Deep understanding of creative across email, SMS/MMS, direct mail, and digital/social channels.
- Demonstrated experience directing designers and providing actionable creative feedback.
- Strong visual and creative judgment with high attention to detail.
- Ability to balance brand, performance, customer experience, and business objectives.
- Proven ability to operate independently and take ownership of projects.
- Excellent communication and cross-functional collaboration skills.
- Strong organizational and project management abilities.
- Comfortable working in a fast-paced environment with multiple priorities.
Responsibilities
- Own the creative vision and execution across the lifecycle ecosystem, including email, SMS/MMS, direct mail, and supporting digital/social assets.
- Establish and maintain a cohesive visual and creative language across retention touchpoints.
- Provide clear, actionable creative direction to designers and other creative contributors.
- Coach and develop creative talent while maintaining accountability for quality and deadlines.
- Work hands-on with designers and cross-functional partners to refine concepts and troubleshoot execution challenges.
- Partner with Lifecycle/Retention, Brand, and Product teams to translate customer insights and performance data into effective creative.
- Build repeatable creative systems and processes that allow the team to scale.
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