Senior Human Data Operations Partner, AI
New
P
ProlificAI Data Infrastructure
Location: United StatesFull-TimeSenior
Salary not disclosed
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Job Details
- Required Skills
- Project ManagementData AnalysisHubSpot
Requirements
- Proven experience in human data operations, ideally in marketplace or platform environments.
- Demonstrated ability to manage multiple projects and meet deadlines in a fast-paced environment.
- Strong project management skills, with attention to detail and operational execution.
- Experience in implementing and optimising processes to improve efficiency and scalability.
- Proficiency in operational tools and systems such as Zapier and HubSpot.
- Exceptional communication and documentation skills, with a track record of stakeholder enablement.
- Confidence with data analysis and operational metrics to support decision-making and continuous improvement.
- Familiarity with human data operations, product or data operations, participant recruitment, or managing global crowdsourcing/gig-economy platforms.
- Experience supporting AI/ML lifecycle projects, such as data labelling, annotation, or domain-specific task curation.
- Understanding of Prolific’s platform and its role in delivering high-quality human data for AI research.
Responsibilities
- Develop detailed project plans, workflows, and enablement materials to support efficient delivery.
- Maintain Prolific’s participant pools as high-quality, diverse, and optimised to meet customer demands.
- Implement and manage verification processes for domain experts and AI taskers, ensuring their skills and qualifications meet client-specific requirements.
- Continuously optimise participant onboarding and activation funnels to enhance retention and task performance.
- Monitor participant engagement and quality metrics, using insights to drive improvements.
- Contribute to upskilling programmes and certification processes for participants involved in complex AI tasks.
- Work closely with product, data, science, and customer success teams to align operational priorities with strategic objectives.
- Collaborate with product managers to transform manual processes into scalable, technology-driven solutions.
- Act as a conduit between delivery teams and operational functions to ensure seamless project execution.
- Document and communicate operational changes to stakeholders across the business, ensuring smooth adoption.
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