Solutions Engineer
New
E
Element451Higher Education Tech
Remote, United StatesFull-TimeMiddle
Salary not disclosed
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Job Details
- Experience
- 4 years
- Required Skills
- Artificial IntelligenceRESTful APIsSaaSCRM
Requirements
- 4 years of experience in solutions engineering, pre-sales, or technical consulting
- Experience in SaaS required, higher-ed tech experience preferred
- Proven track record delivering demos or POCs that drive engagement and conversion
- Advanced, hands-on fluency with AI tools, including Claude and Claude Cowork
- Solid understanding of CRM systems, APIs, data integration, and no-code/low-code tools
- Exceptional communication and presentation skills
- Strong personality and people skills for effective stakeholder engagement
Responsibilities
- Build and deliver personalized, story-driven demos aligned to each prospect's goals and institutional challenges
- Partner with Account Executives to shape demo strategy that highlights value, differentiation, and real-world outcomes
- Translate complex technical capability into clear narratives for non-technical stakeholders
- Serve as the face of Element451 in presentations, bringing energy and creativity to every engagement
- Scope, configure, and deliver hands-on, time-boxed POCs, including building and training AI agents, prompt workflows, and knowledge bases
- Define and track POC success metrics such as conversion rate, cycle time, and engagement
- Ensure data security, FERPA compliance, and accessibility standards throughout every engagement
- Create reusable demo assets and act as an internal champion for AI fluency
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