Manager, Customer Deployments
A
AxonSoftware and Hardware
Remotely from AustraliaFull-TimeManager
Salary not disclosed
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Job Details
- Required Skills
- Project ManagementChange ManagementSaaSNetworking
Requirements
- Proven experience in managing teams and developing talent.
- Strong understanding of project management and resource tracking.
- Operational experience in Digital Video, Mobile Communications, or SaaS.
- Technical comfort with basic networking concepts and mobile applications.
- Ability to troubleshoot complex technical issues.
- Availability to travel approximately 40% within Australia.
- Bachelor’s degree in Management, Business, IT, or technical engineering fields, or equivalent experience.
- Ability to manage multiple simultaneous projects.
Responsibilities
- Guide, mentor, and develop the Service Delivery Team to foster a high-performance culture.
- Manage team resources and workload allocation to meet project demands.
- Lead complex, enterprise-grade product deployments including change management and technical workshops.
- Define vision, scope, and delivery timelines in collaboration with business and IT leaders.
- Install, configure, and test Axon products including video systems and sensors.
- Document customer feature requests and feedback to support continuous improvement.
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