Specialist Implementation Manager
New
V
VeracrossEdTech SaaS
This role is based in AustraliaFull-TimeManager
Salary not disclosed
Apply NowOpens the employer's application page
Job Details
- Experience
- 2+ years of experience in technical project management, implementing Veracross, or other SaaS-based software solutions
- Required Skills
- Change Management
Requirements
- Bachelor's degree or equivalent experience.
- At least 2 years of experience in technical project management, Veracross implementation, or implementation of other SaaS-based software solutions.
- Experience with finance or billing systems and data conversion is ideal.
- Experience working in or with an independent school Business Office is a plus.
- Understand accounting fundamentals related to billing, including the accounting equation, chart of accounts, general ledger, journal entries, accounts receivable, cash processing, reconciliations, period-end and financial year-end closing, and standard financial reporting.
- Have strong written and oral communication skills, including public speaking and presentation delivery to finance leaders.
- Make complex decisions and recommendations with limited direction, initiative, and independent judgment.
- Learn complex enterprise-level software well enough to teach others.
- Manage multiple tasks in a fast-paced environment and perform root cause analysis.
- Be highly organized and able to self-manage in a remote environment.
- Travel up to 15% of the time, primarily within Australia and New Zealand.
Responsibilities
- Guide customer implementation projects across Veracross products, focusing on Student Billing and connected modules.
- Discover Business Office and other department workflows and needs.
- Present, demonstrate, revise, and agree on platform setup options with customers.
- Coordinate change management, testing, approval, and deployment of tailored configurations.
- Model and document how school departments will use Veracross during their first operational year.
- Develop and execute project plans, schedules, and resource activities for effective, on-time delivery.
- Advise Business Offices on billing setup and its connection to the chart of accounts, general ledger, and accounting processes.
- Lead training engagements and ensure school personnel complete required self-paced training.
- Coach Implementation Managers on Student Billing and develop tailored support handoffs and internal documentation.
- Gather client feedback and work with internal teams to improve implementation processes and product offerings.
View Full Description & ApplyYou'll be redirected to the employer's site
