Account Manager - Oceania
New
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RevinateHospitality SaaS
Listing location: Australia; Workplace type: RemoteFull-TimeManager
Salary not disclosed
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Job Details
- Experience
- 2+ years of experience in account management, consultative sales, and/or business consulting, preferably within a SaaS model.
- Required Skills
- NegotiationPresentation skillsCustomer SuccessSaaSAccount Management
Requirements
- Bring strong knowledge of account management, including presentation skills and short-, mid-, and long-term opportunity management.
- Demonstrate strong technical knowledge and negotiation skills.
- Have experience with sales methodologies for account prospecting, consulting on business issues, preparing and presenting proposals, negotiating terms, and closing sales or renewals.
- Be self-motivated and able to execute autonomously with little supervision.
- Demonstrate the ability to negotiate with peers, partners, and customers using a Win/Win philosophy.
- Have 2+ years of experience in account management, consultative sales, and/or business consulting.
- SaaS model experience is preferred.
- Hospitality experience is a plus.
- Be available for up to 25% travel across Australia, Singapore, and the broader Oceania region.
Responsibilities
- Lead post-sales strategy and serve as the primary Revinate contact for customers across Oceania.
- Coach and educate customers to improve adoption of Revinate products.
- Conduct regular customer reviews and virtual workshops to identify strengths and areas for improvement.
- Deliver best practices to help customers improve success and realize value from Revinate.
- Build relationships across customer organizations and coordinate with global teams.
- Track customers through the loyalty touchpoint process.
- Share product feedback and recommendations from Oceania customers with the Revinate Product team.
- Manage renewals for existing customers across Oceania in coordination with Sales.
- Educate customers on new products and identify upsell opportunities in coordination with Sales.
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