Senior Technical Writer
New
J
JobgetherTechnical Documentation
100% remote position for candidates based in the United States., 8:00 AM–5:00 PM ETFull-TimeSenior
Salary60,200 - 80,200 USD per year
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Job Details
- Experience
- Bachelor’s degree with at least 3 years of relevant experience, or an Associate’s degree with 5 years of relevant experience, or a high school diploma with 7 years of relevant experience.
- Required Skills
- AWSAgileSalesforceJiraConfluence
Requirements
- Bachelor’s degree with at least 3 years of relevant experience, or an Associate’s degree with 5 years of relevant experience, or a high school diploma with 7 years of relevant experience.
- Demonstrated technical writing experience, with a required writing sample showing the ability to turn complex technical material into clear, structured documentation.
- Required diagram-based work sample demonstrating the ability to interpret or reproduce architecture or technical diagrams using standard shapes and connectors.
- Demonstrated ability to read, interpret, create, and update technical or architecture diagrams using tools such as Microsoft Visio, Lucidchart, or similar platforms.
- Sufficient technical knowledge to understand software, infrastructure, systems, and architecture concepts.
- Excellent written communication skills with strong command of grammar, organization, formatting, terminology, and attention to detail.
- Strong organizational and project-management abilities, including the capacity to manage several documentation deliverables concurrently.
- Ability to collaborate closely with technical stakeholders and accurately capture complex decisions and requirements.
- Experience with Confluence, Jira, or similar documentation and collaboration platforms.
- Experience supporting federal government clients, programs, or documentation deliverables.
- Experience with Section 508 accessibility compliance.
- Must be eligible to obtain a Public Trust clearance.
- Must be available during core business hours of 8:00 AM–5:00 PM ET.
Responsibilities
- Collaborate with Solution Architects, DevSecOps Engineers, Cybersecurity teams, Database Administrators, and other technical stakeholders to understand complex solutions across Salesforce and AWS environments.
- Produce and maintain requirements documentation that supports solution design, technical decisions, and program delivery.
- Draft and assemble solution design documentation, combining clear narrative content, architecture diagrams, and supporting materials.
- Create, update, and revise architecture and technical diagrams using standard shapes, connectors, notation, and diagramming conventions.
- Translate technical discussions, decisions, and concepts into documentation that is accurate and accessible to both technical and non-technical audiences.
- Maintain documentation version control and organization using Confluence or comparable content management platforms.
- Ensure documentation meets Section 508 accessibility requirements and established formatting standards.
- Participate in technical discovery, architecture, and design sessions to gather source material and clarify requirements.
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