Virtual Medical Assistant
O
Outsourcing Staffing AdvantageTelehealth
Metro Manila, Philippines. South Africa. Colombia. Mexico. Santo Domingo, Distrito Nacional, Dominican Republic. Argentina, 9:00 AM – 6:00 PM (EST)Full-Time
Salary not disclosed
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Job Details
- Languages
- English and Spanish
- Required Skills
- Documentation
Requirements
- Background as Registered Nurses (RN), Licensed Practical Nurses (LPN), medical students, physicians in training, or other healthcare professionals.
- Strong knowledge of U.S. medical terminology, diagnoses, anatomy, and common medications.
- Ability to recognize common treatments and medications associated with different medical conditions.
- Excellent English and Spanish communication skills, both written and verbal.
- Exceptional attention to detail and documentation accuracy.
- Excellent analytical, organizational, and critical thinking skills.
- Compassionate and patient-centered approach.
- Ability to work independently while managing multiple patient intakes efficiently.
- High level of professionalism, integrity, and confidentiality.
- Experience using Electronic Medical Records (EMR/EHR) systems is a plus.
- Experience reviewing and documenting patient medical histories is highly preferred.
Responsibilities
- Serve as the first point of contact for patients during the telehealth intake process.
- Collect and accurately document patient demographics, medical history, previous surgeries, current diagnoses, allergies, and medication lists.
- Review patient information for completeness and accuracy before the consultation.
- Enter all patient information into the medical documentation system with a high level of accuracy.
- Prepare and organize patient records before connecting patients with the physician.
- Coordinate the transition of patients to the physician for their virtual consultation.
- Maintain detailed and confidential medical documentation while complying with privacy standards.
- Communicate professionally and compassionately with patients throughout the intake process.
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