Healthcare Administrative Virtual Assistant - ABA Therapy
New
W
Winning AssistantsABA therapy
Preferred Candidate Location: Philippines, 10:00 AM – 2:00 PM EDT, Monday – FridayPart-Time
Salary not disclosed
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Job Details
- Languages
- Must be proficient in speaking and writing English clearly and professionally.
- Required Skills
- DocumentationHIPAA
Requirements
- Have relevant administrative, documentation, or coordination experience.
- Speak and write English clearly and professionally.
- Bring strong attention to detail when monitoring deadlines, authorizations, and records.
- Be organized, proactive, and able to manage tasks independently.
- Understand HIPAA and patient confidentiality requirements.
- Be willing to learn client-specific healthcare workflows, systems, and processes.
- Be able to submit an NBI Clearance and/or Local Police Clearance background check before onboarding.
- Be available for video meetings with the camera on when needed.
- Have a reliable laptop or desktop computer and stable high-speed internet of at least 25 Mbps.
- Have a noise-canceling headset, working webcam, and quiet professional workspace.
- Previous healthcare administrative experience is preferred but not mandatory.
- Experience with Medicaid authorizations, claims, billing, or insurance follow-ups is an advantage.
- Familiarity with EHR/EMR systems is preferred; Omni Practice experience is a plus but not required.
- ABA therapy or behavioral health administrative experience and virtual assistant experience are advantages.
Responsibilities
- Track Medicaid authorizations, expiration dates, and pending approvals, and follow up on outstanding requirements.
- Maintain authorization records and help ensure clients have active authorizations before scheduled therapy sessions.
- Enter therapist-provided progress notes into Omni Practice and organize client records and documents.
- Follow up with therapists and practice leadership on pending documentation, authorizations, and incomplete tasks.
- Assist with therapist onboarding, document collection, training requirements, and compliance updates.
- Monitor missing or expiring compliance documents and coordinate follow-ups.
- Assist with claims processing, billing follow-ups, and payment-related concerns.
- Organize therapist session information for payroll preparation and maintain billing and payroll records.
- Respond to routine emails, coordinate with therapists and case managers, and provide updates on tasks and deadlines.
- Handle phone calls and additional ABA-related administrative support as needed.
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