Event Travel Manager
New
N
NavanTravel Management
Remote (USA)Full-TimeMiddle
Salary68,000 - 72,000 USD per year
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Job Details
- Experience
- 1-3 years of Group Travel planning experience preferred; 4+ years of GDS experience preferred
- Required Skills
- Project ManagementMicrosoft OfficeCustomer serviceGoogle Workspace
Requirements
- 1-3 years of Group Travel planning experience preferred.
- 4+ years of GDS experience preferred (Sabre, Amadeus, and NDC).
- Proficiency in MS Excel, Word, PowerPoint, and Google Suites.
- Strong technical aptitude to learn new internal systems.
- Professional oral and written communication skills.
- Experience in client-facing video calls for project management.
- Familiarity with internal communication tools like Slack.
- Ability to multitask and resolve urgent inquiries efficiently.
- Ability to adapt and thrive in a hyper-growth environment.
- Flexibility to work non-traditional shifts including early mornings, late evenings, and weekends.
- Understanding of world geography.
Responsibilities
- Provide personalized travel support by resolving issues before, during, and after travel.
- Manage cancellations, changes, and updates for hotel, flight, car, and rail bookings.
- Provide accurate and detailed fare information for travel bookings.
- Collaborate with client contacts to understand and meet program objectives and success factors.
- Maintain thorough project documentation to ensure contract and SLA compliance.
- Coordinate program planning from the post-sale stage through to final billing.
- Participate in team meetings to stay updated on product launches and industry trends.
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