Event Travel Manager
New
J
JobgetherCorporate Travel
Based in United StatesFull-TimeMiddle
Salary$68,000–$72,000 USD
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Job Details
- Experience
- 1–3 years of group travel planning experience preferred; 4+ years of GDS experience preferred
- Required Skills
- Microsoft ExcelPowerPointGoogle WorkspaceSlack
Requirements
- 1–3 years of group travel planning experience preferred, with broader experience in corporate or event travel considered valuable.
- 4+ years of GDS experience preferred, particularly with Sabre, including PNR creation and ticketing.
- Familiarity with Amadeus and NDC is advantageous.
- Strong understanding of travel bookings across air, hotel, car, and rail, with TravelXen or comparable platform experience preferred.
- Proven ability to build and maintain productive relationships with clients, Account Managers, and Account Executives.
- Demonstrated customer-service expertise and a record of achieving positive customer satisfaction outcomes.
- Excellent written and verbal communication skills, including experience with client-facing video calls.
- Proficiency with Microsoft Excel, Word, PowerPoint, and Google Workspace.
- Technical aptitude to learn new systems and navigate multiple platforms effectively.
- Strong multitasking, prioritization, and problem-solving skills to manage urgent travel matters.
- Flexibility to work non-traditional schedules including early mornings, late evenings, and weekends.
Responsibilities
- Manage event travel programs from post-sale coordination through final billing, ensuring deliverables, SLAs, and documentation remain accurate.
- Provide personalized travel support to travelers before, during, and after trips, including handling changes, cancellations, and reservations.
- Provide accurate fare and booking information while troubleshooting travel issues using agent tools.
- Partner with client contacts to identify program goals and deliver travel solutions aligned with their objectives.
- Build and maintain strong relationships with clients and internal account teams.
- Support program planning, project setup, and client-facing meetings.
- Participate in team meetings, training, and industry initiatives to maintain knowledge of travel practices.
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