AI Implementation Technical Program Manager
New
M
Maleda TechAI Product Operations
Remote (within the U.S.)ContractSenior
Salary116 - 132 USD per hour
Apply NowOpens the employer's application page
Job Details
- Experience
- 7+ years
- Required Skills
- AgileQuality AssurancePrompt EngineeringLLM
Requirements
- 7+ years of experience in technical program management with a proven track record of success.
- Demonstrable experience with AI tools, including prompt engineering, LLM-based product development, or AI workflow automation.
- Exceptional written communication skills, with the ability to translate complex operational workflows into clear, structured documentation.
- Experience designing and running quality or evaluation frameworks.
- Strong program management instincts, able to manage a portfolio of work across multiple stakeholders.
- Collaborative, ambitious, low-ego working style with the ability to influence without authority.
- Hands-on, working knowledge of software product development lifecycle and methodologies.
- Experience in a customer support, trust, or operations organization is preferred.
- Understanding of data quality principles is preferred.
- Agile experience preferred.
Responsibilities
- Partner with product managers, operations leads, and subject-matter experts to identify high-value workflows suitable for AI tool development.
- Coordinate and conduct the development, testing, and implementation of AI tools for internal teams, ensuring a high standard of output.
- Define and steward the AI tools submission lifecycle, including standardized templates, acceptance criteria, and governance.
- Design and operate a structured AI tool evaluation framework, defining test cases and pass/fail standards before any tool goes live.
- Own the ongoing health of the repository, monitoring for use cases that become stale, inaccurate, or redundant.
- Maintain version history and a change-log for every AI tool, enabling rollback and audit.
- Define and own the AI tooling governance model: naming conventions, metadata standards, access controls, review cadences, and ownership assignment.
- Run regular repository audits, producing health reports that track coverage, quality scores, and adoption trends.
View Full Description & ApplyYou'll be redirected to the employer's site
