Senior Analyst, Pricing Operations
New
J
JobgetherHealthcare
Based in United StatesFull-TimeSenior
Salary57,000 - 73,400 USD per year
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Job Details
- Experience
- 2–3 years of relevant professional experience preferred
- Required Skills
- Microsoft ExcelAnalytical SkillsProblem SolvingPowerPoint
Requirements
- Bachelor’s degree in a related field or equivalent work experience preferred.
- 2–3 years of relevant professional experience preferred.
- Strong analytical and problem-solving capabilities, with excellent attention to detail and the ability to work through moderately complex issues.
- Strong written, verbal, and interpersonal communication skills.
- Customer-facing experience is preferred, with the ability to understand customer expectations and deliver responsive, professional service.
- Strong organizational and relationship-building skills, including the ability to coordinate multiple activities, stakeholders, and commitments.
- Ability to communicate effectively with leadership, internal teams, external stakeholders, and customers.
- Demonstrated judgment and ability to identify potential solutions to technical or operational problems within defined parameters.
- Ability to apply working knowledge of relevant concepts, principles, and technical capabilities across varied tasks and projects.
- Proficiency with Microsoft Office applications, including Excel, Outlook, OneNote, PowerPoint, and Word.
- Ability to work on projects of moderate scope and complexity while receiving general guidance and maintaining accuracy in deliverables.
- Strong focus on sound reasoning, accuracy, customer experience, and continuous improvement.
Responsibilities
- Coordinate with internal and external stakeholders to align customer pricing throughout onboarding, GPO transfers, and customer disengagement activities.
- Manage case plans, resources, timelines, and customer commitments to ensure pricing initiatives are implemented accurately and efficiently.
- Identify data requirements and gather relevant information needed to analyze complex pricing, contract, eligibility, and customer issues.
- Break complex situations into manageable components, apply logical analysis, and develop practical conclusions and solutions.
- Research and help resolve contract and eligibility issues that arise during customer onboarding and pricing implementation.
- Serve as a liaison between customers, internal stakeholders, and external partners throughout the pricing and contract administration process.
- Build and maintain positive customer relationships by understanding customer needs, demonstrating empathy, and consistently meeting or exceeding service expectations.
- Identify opportunities to improve operational efficiency while maintaining accurate, high-quality transactions and services.
- Manage available resources effectively to support cost-conscious and efficient delivery of pricing operations.
- Communicate relevant findings, updates, risks, and recommendations clearly to leadership, stakeholders, and customers.
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