Digital Account Manager

New

MediboostDigital Marketing

Remote position (work from anywhere), Monday to Friday, 12 p.m. to 8 p.m. Sydney, Australia TimeContractMiddle

SalaryR720,000 – R840,000 / year

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Job Details

A minimum of 2 years of experience in Account Management.
At least 2 years of experience working in a Digital Marketing Agency, handling multiple clients while leading cross-functional teams to accomplish set objectives.
Excellent written and verbal communication skills in English.
Knowledge of digital advertising fundamentals (SEO, Google Ads and Facebook Ads), with a keen interest in learning more.
In-depth understanding of client needs, and the ability to identify opportunities for the client where the company can provide additional value-added services.
Strong attention to detail, time management, and organisational skills.
Experience in remote working software, including Monday.com, Slack, Zoom.

Take ownership of client retention and contribute to their growth within our portfolio.
Review client reports diligently during our monthly reporting cycle while clearly articulating campaign data and statistics, ensuring that we consistently meet or exceed client goals.
Conduct regular campaign reviews with clients, tailored to their preferences and scaled according to their size.
Proactively make recommendations for campaign improvements, specifically in the domains of SEO, Advertising, Social Media Engagement, or Website design.
Pose forward-thinking questions during client reviews to anticipate needs, explore additional services, and stay abreast of market changes.
Drive business growth by expanding the client base through the generation of new client referrals.
Managing the entire client life-cycle, including onboarding new clients, frequent check-ins and offboarding calls.
Collaborate seamlessly within the Digital team, advocating for clients to ensure their success.

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