US Immigration Roles (Intake Specialist & Immigration Manager)
M
Manila RecruitmentImmigration Law
Philippines, Monday to Friday 9am to 5pm EST (Night Shift)Full-TimeMiddle
Salary not disclosed
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Job Details
- Languages
- Excellent spoken and written English
- Experience
- Minimum 2 years
- Required Skills
- Active listeningCRM
Requirements
- Minimum 2 years of direct experience working in a U.S. immigration law firm or legal intake environment.
- Hands-on experience managing immigration cases or high-volume client intake.
- Working knowledge of U.S. immigration case stages, terminology, and deadlines.
- Strong experience handling telephone-based client intake.
- Excellent spoken and written English skills.
- Strong active-listening and client-service skills.
- Experience working with CRM or case-management systems such as Docket-Wise, Clio, or MyCase.
- Excellent documentation and note-taking abilities.
- Ability to work independently during U.S. Eastern Time business hours.
- Reliable high-speed internet and professional remote workspace.
Responsibilities
- Coordinate the movement of immigration cases from intake through completion.
- Serve as the primary point of contact for assigned clients.
- Ensure cases remain organized and deadlines are tracked.
- Manage prospective clients from initial contact through consultation scheduling and retention.
- Gather detailed immigration and personal history.
- Maintain accurate records and ensure follow-up consistency.
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