Content Operations QA Analyst
New
C
cargo.oneLogistics
Remote (EMEA)Full-TimeMiddle
Salary12,000 - 15,000 EUR per year
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Job Details
- Languages
- Fluent written and spoken English
- Required Skills
- Data AnalysisMicrosoft ExcelQuality AssuranceGoogle Sheets
Requirements
- Exceptional attention to detail.
- Focus to work through detailed information without losing accuracy.
- Fluent written and spoken English.
- Drive to work independently and own cases.
- Strong Excel and Google Sheets skills.
- Comfort working in high-volume, structured workflows.
- Hands-on experience using AI tools.
- Experience in ocean or air freight, logistics or shipping is a bonus.
Responsibilities
- Quality-check ocean freight contracts, rates and surcharges that our partners and AI populate, cross-checking every entry against the source rate sheets and tariffs.
- Work through a steady queue of contracts with care.
- Learn how ocean rates and surcharges work so you can spot when something looks wrong.
- Catch and correct errors before they reach our customers, keeping our data accurate and trustworthy.
- Communicate clearly with our vendor partners when something needs fixing, and close the loop so the same mistake doesn't recur.
- Spot recurring error patterns and help improve our QA checks, guides and documentation.
- Use AI tools to make the QA process faster and sharper.
- Maintain structured, high-quality master data across the ocean content set.
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