Logistics & Operations Assistant
New
V
ValatamCommercial Services
Colombia, Ecuador, El Salvador, Guatemala, Nicaragua, Venezuela, 6:00 AM – 2:00 PM PST (9:00 AM – 6:00 PM EST)Full-TimeMiddle
SalaryUSD 696 - 1044 / month
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Job Details
- Languages
- Fluent in English (C1/C2) and Spanish
- Experience
- 2–5 years
- Required Skills
- Microsoft OfficeGoogle WorkspaceAsanaNotionCRM
Requirements
- Fluent in English (C1/C2) and Spanish.
- 2–5 years of experience in operations, administrative support, or customer-facing roles.
- Proficient in Google Workspace and Microsoft Office.
- Experience with Asana, Notion, Trello, or similar project management tools.
- Strong communication and problem-solving skills.
- Ability to work independently and manage multiple priorities.
- Quiet home office with stable internet (≥10 Mbps download / 2 Mbps upload) and backup connection.
- Bachelor's or Associate's degree preferred.
Responsibilities
- Execute and monitor administrative tasks across departments to ensure timelines are met.
- Maintain accurate data entry and update records in CRM and internal systems.
- Respond to customer and internal inquiries via email and chat in a professional and timely manner.
- Coordinate scheduling, follow-ups, and documentation to support smooth operations.
- Ensure customer files, notes, and records remain organized and accessible.
- Prepare clear, error-free customer-facing documentation and reports.
- Identify potential issues or delays and escalate them to the appropriate coordinator.
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