Senior Sales Operations Specialist
New
J
JobgetherCybersecurity
Based in United StatesFull-TimeSenior
Salary not disclosed
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Job Details
- Experience
- 5+ years of experience in a corporate sales support environment is preferred.
- Required Skills
- Data AnalysisSalesforceMicrosoft OfficeCRM
Requirements
- High school diploma or GED required.
- Demonstrated success in a Sales Operations Specialist or comparable sales support role.
- Prior experience working with Customer Relationship Management (CRM) software required.
- Intermediate proficiency with Microsoft Office and internet-based business tools.
- Experience in technical sales, sales support, and outbound calling required.
- Strong ability to prioritize and multitask while maintaining accuracy and follow-through.
- Exceptional attention to detail and a strong commitment to completing tasks and resolving issues.
- Solid mathematical skills, including the ability to calculate margins, discounts, and percentages.
- Strong analytical judgment and the ability to evaluate information and make commercially sound decisions.
- Ability to work a flexible schedule based on business and customer needs.
- Demonstrated willingness to learn and effectively use AI-enabled tools.
- Ability to travel up to 10% as needed.
Responsibilities
- Serve as a liaison between external business partners, Account Executives, Accounting, Contracts, and customers to facilitate and track orders.
- Support both new business and renewal opportunities throughout the sales and order lifecycle.
- Maintain accurate Salesforce data to support reliable forecasting, reporting, and opportunity management.
- Generate customer quotes, track opportunities, and process orders using Salesforce.
- Develop creative pricing and payment solutions that balance customer requirements with established pricing policies.
- Participate in regional forecast calls and conduct pipeline analysis to improve forecast accuracy and visibility.
- Monitor regional opportunities closely and maintain awareness of pipeline activity, deal progression, and sales requirements.
- Assist Sales Directors and Sales Operations leadership with onboarding new Account Executives and guiding them through processes, procedures, and best practices.
- Partner with leadership to identify and implement process improvements that increase operational efficiency and enhance deliverables.
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