Lead, Digital Operations
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It is expected that you will primarily perform work remotely.Full-TimeLead
Salary not disclosed
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Job Details
- Experience
- 5+ years
- Required Skills
- Artificial IntelligenceData AnalysisProduct OperationsStakeholder managementProcess improvement
Requirements
- Bachelor's Degree or equivalent work experience.
- 5+ years of experience in product operations, digital operations, business operations, program management, or product management.
- Experience leading planning, portfolio, or performance mechanisms across multiple cross-functional teams.
- Experience building integrated portfolio views, roadmaps, capacity models, or performance dashboards.
- Strong analytical fluency with product, financial, and delivery data.
- Demonstrated fluency using AI for analysis, reporting, and workflow automation.
- Strong understanding of modern product practices, including outcome-based planning and continuous discovery.
- Strong facilitation, written communication, and stakeholder leadership skills.
- Ability to operate independently and drive work without formal authority.
Responsibilities
- Lead planning and performance rhythms, including quarterly planning, roadmap reviews, and retrospectives.
- Maintain a connected portfolio view of investments, outcomes, timing, and dependencies across product domains.
- Operate mechanisms for evaluating opportunities, including building analysis and trade-off views for decision-making.
- Partner with Finance, Analytics, Product, and Technology teams to maintain trusted measures and clear performance definitions.
- Design and implement improvements to operating models to reduce decision latency and process friction.
- Develop AI-enabled workflows for portfolio analysis, documentation, and reporting to increase operational speed.
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