Director, Account Management, Corporate
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AlphaSenseMarket Intelligence AI
Remote - United StatesFull-TimeDirector
Salary$167,000 — $193,000 USD
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Job Details
- Experience
- 7+ years of experience in sales, account management, or client success, with at least 3 years in people management
- Required Skills
- Data AnalysisPresentation skillsSaaSAccount ManagementRelationship management
Requirements
- 7+ years of experience in sales, account management, or client success.
- Minimum 3 years of people management experience.
- Experience managing seven-figure deals.
- Proven experience in strategic account servicing and renewal negotiations.
- Experience operationalizing the customer journey.
- Strong technical aptitude for working in a SaaS environment.
- Strong relationship-building skills with senior-level client stakeholders.
- Excellent oral, written, and presentation skills.
- Ability to thrive in a dynamic, entrepreneurial environment.
- Willingness to travel as needed.
Responsibilities
- Lead and mentor a team of 8-10 Account Managers.
- Drive renewal rates, reduce churn, and identify revenue growth opportunities.
- Manage revenue growth, forecasting, and team performance metrics.
- Operationalize the customer journey and shape the customer narrative using data.
- Collaborate with Customer Success and Sales teams to deliver long-term client value.
- Provide regular call coaching, performance feedback, and mentorship.
- Recruit and build a high-performing account management team.
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