Senior Technical Program Manager, Intelligent Automation
P
PENN Entertainment, Inc.Entertainment, Gaming
Remote, CanadaFull-TimeSenior
Salary110,000 - 150,000 CAD per year
Apply NowOpens the employer's application page
Job Details
- Experience
- At least 5 years
- Required Skills
- ScriptingProcess improvement
Requirements
- At least 5 years of experience designing, building, and managing automation solutions (workflow automation, or scripting).
- Hands-on expertise in at least one leading platform (e.g., UiPath or Power Automate).
- Ability to evaluate existing processes and identify opportunities for improvement, increased efficiency, and automation.
- Demonstrated success in delivering business efficiency improvements through automation, with clear examples of measurable impact.
- Experience collaborating with internal engineering or development teams to deliver technical solutions.
- Experience managing relationships with external vendors or solution providers, including selection, onboarding, and performance management.
- Familiarity with evaluating and implementing AI-supported solutions for process improvement.
- Understanding of how to align AI-supported solutions with a company’s overall AI strategy.
- Strong program management and stakeholder influence skills.
- Ability to prioritize initiatives and drive projects to completion.
- Excellent communication skills, able to translate technical concepts into clear business value.
Responsibilities
- Identify and assess opportunities for automation and process improvement across business units.
- Collaborate with stakeholders to understand pain points, gather requirements, and prioritize initiatives based on business impact.
- Work hands-on with internal development teams and external vendors to design, build, and implement automation solutions.
- Ensure all automation and AI-supported solutions are practical, scalable, and aligned with company objectives and standards.
- Maintain a portfolio of automation initiatives, balancing quick wins with longer-term strategic projects.
- Lead structured discovery sessions and maintain a self-service intake process for automation ideas.
- Evaluate and prioritize opportunities using standardized criteria such as effort, risk, return on investment, compliance, and technical feasibility.
- Oversee the delivery of automation solutions, ensuring clear communication and alignment with internal teams and external partners.
- Manage vendor relationships, including selection, onboarding, and performance tracking for external automation and AI solution providers.
- Collaborate with engineering, data, security, and product teams to ensure seamless integration and operational readiness.
View Full Description & ApplyYou'll be redirected to the employer's site
