Sales Receptionist
S
SnappyCXHealthcare
PhilippinesFull-Time
Salary not disclosed
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Job Details
- Languages
- English
- Required Skills
- Customer service
Requirements
- Previous experience as a Medical Receptionist, Patient Coordinator, Customer Service Representative, or similar role.
- Proven experience in sales, lead conversion, or appointment setting.
- Prior healthcare, medical, aesthetic, wellness, or dental experience.
- Excellent spoken and written English proficiency.
- Strong phone presence and professional communication skills.
- Confident, persuasive, and comfortable handling objections.
- Strong follow-up and organizational skills.
- Empathetic and professional demeanor in patient interactions.
- Ability to work independently in a remote environment.
Responsibilities
- Answer incoming patient calls professionally and promptly.
- Schedule, reschedule, and cancel appointments.
- Respond to patient inquiries and provide information about services.
- Follow up with leads and prospective patients.
- Convert inquiries and leads into scheduled appointments.
- Build rapport and establish trust with patients.
- Handle questions, concerns, and objections with empathy and confidence.
- Maintain accurate patient and appointment records.
- Provide excellent customer service throughout each interaction.
- Support general reception and administrative tasks as needed.
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