Receptionist / Admin VA
New
H
Hunt StHealth and wellness
Philippines-based, Not specified (9:00 AM – 5:00 PM Monday to Friday implied)Full-TimeMiddle
Salary1,500 - 1,800 AUD per month
Apply NowOpens the employer's application page
Job Details
- Languages
- English
- Required Skills
- Customer service
Requirements
- Previous experience in a receptionist, customer service, administrative assistant, or virtual receptionist role
- Excellent spoken and written English with a neutral, easy-to-understand accent
- Strong professional phone manner and confidence handling inbound client interactions
- Excellent attention to detail for managing appointments, invoices, and orders
- Strong organizational and time-management skills
- Ability to learn and navigate practice management software and internal systems
- Comfortable working with invoicing, order processing, and spreadsheets
- Ability to work independently in a remote environment
- Reliable high-speed internet connection and a professional, quiet home working environment
Responsibilities
- Answer, monitor, and manage inbound phone calls professionally and promptly
- Serve as a friendly and professional first point of contact for clients
- Assist clients with appointment enquiries, rescheduling, and other general requests
- Monitor and respond to incoming emails in a timely and professional manner
- Maintain accurate appointment and client information within the practice management system
- Prepare and manage client invoicing and related administrative records
- Process client orders and coordinate with the practice's external/drop-ship supplier
- Maintain accurate records and update internal systems and trackers
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