Solutions Consultant, EMEA
D
DscoutUX Research SaaS
Location: London, United KingdomFull-TimeMiddle
Salary not disclosed
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Job Details
- Experience
- 3+ years
- Required Skills
- SaaS
Requirements
- 3+ years in a customer-facing SaaS role such as Solutions Consulting, Solutions Engineering, Research Consulting, or a related field.
- Strong understanding of qualitative research methodologies with hands-on experience planning and executing research.
- Ability to communicate complex research workflows and translate them into compelling product stories.
- Excellent verbal and written communication skills-able to be consultative, clear, and persuasive with senior stakeholders.
- Comfortable navigating ambiguity, structuring messy problems, and crafting strategic recommendations.
- Bachelor's degree (or equivalent) in business, behavioral sciences, HCI, design research, or equivalent professional experience.
Responsibilities
- Partner with Account Directors to understand customer goals across research, design, and broader business contexts.
- Support discovery conversations to identify pain points and unpack complex research workflows.
- Translate customer challenges into clear, high-impact use cases.
- Deliver compelling, customized demos tailored to each customer’s workflow, challenges, and goals.
- Own the tech win by driving alignment across the customer’s buying committee.
- Serve as the product expert-explaining capabilities, value, limitations, and best-practice approaches.
- Scope, plan, and execute customer evaluations, including research design, recruiting, fielding, and analysis support.
- Partner with prospects to create a clear roadmap for onboarding, adoption, and long-term success.
- Collaborate with Marketing to develop presales collateral, case studies, and thought-leadership materials.
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