Senior Program Manager, Enterprise Technology & AI
New
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GitLabTechnology, Enterprise Software
Remote, United StatesFull-TimeSenior
Salary126,400 - 213,600 USD per year
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Job Details
- Experience
- 7+ years
- Required Skills
- AgileArtificial IntelligenceSCRUMStakeholder managementChange ManagementRisk Management
Requirements
- 7+ years of program management experience, with a strong track record delivering cross-functional Enterprise Technology, AI & Data programs.
- Demonstrated ability to simplify complex processes and build structured approaches to ambiguous problems.
- Experience influencing without authority, earning trust with senior stakeholders, and driving alignment across functions, including Finance, Legal, Sales, and Product.
- Comfortable operating at both a strategic level and in the details, switching between executive communication and hands-on program execution as needed.
- Strong written and verbal communication skills, with experience presenting program status, risks, and recommendations to ETA leadership and Executive audiences.
- Familiarity with Enterprise Tech domains such as business systems, data, AI, security, infrastructure, or enterprise architecture.
- Experience running or actively participating in an Architecture Review Board, technical governance forum, or similar design/decision review process.
- Proficiency with program and project management tools and methodologies (Agile, Scrum, SAFe, or similar).
- PMP, CSM, or equivalent certification is a plus.
- Experience working in a remote, globally distributed environment with a bias toward async collaboration and clear documentation.
Responsibilities
- Own end-to-end program management for large, high-visibility Enterprise Technology, AI & Data initiatives, including scope definition, roadmap development, dependency management, resource planning, execution tracking, and change management.
- Lead enterprise applications and operational transformation programs that improve business processes, increase scalability, and reduce friction for internal teams.
- Partner with business and technical stakeholders to clarify goals, define success metrics, evaluate trade-offs, and translate strategy into actionable plans.
- Drive operating rhythms across programs, including status reporting, RAID management, milestone reviews, and executive-ready communications.
- Identify program risks, gaps, and blockers early; recommend practical options and drive timely decisions with stakeholders and senior leaders.
- Improve the consistency and effectiveness of program delivery by strengthening governance, documentation, planning practices, and cross-functional collaboration.
- Support the adoption of AI-enabled workflows and automation opportunities that enhance productivity across enterprise systems and operations.
- Contribute to a high-trust, async-first culture by modeling GitLab values, clear communication, and strong remote collaboration practices.
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