Operations Coordinator
New
C
CXGCustomer Experience
Japan. Taiwan. Vietnam. PhilippinesFull-TimeMiddle
Salary not disclosed
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Job Details
- Languages
- Native level Japanese, English
- Experience
- 1-2 years
- Required Skills
- Project CoordinationMicrosoft OfficeCustomer service
Requirements
- Diploma in Administration, Business, Management, or relevant field.
- At least 1-2 years of proven Retail/Project Coordination experience and/or Client Servicing.
- Native level Japanese.
- Excellent communication skills in English.
- Social media/Tech savvy.
- Microsoft Office skills.
- Interest/experience in social media outreach and community management.
- Excellent organizing skills to coordinate project activities.
- Ability to multitask and manage time well.
- Resourceful, proactive, and problem-solving mindset.
- Ability to work with details and time-sensitive issues.
Responsibilities
- Handle the process of Evaluators acquisition for the forecasted missions in operating areas.
- Ensure proper scheduling and execution of the fieldwork projects as per company standards.
- Verify that field surveys are electronically submitted on time and meet quantity and quality standards.
- Conduct surveys screening and validation.
- Set appropriate pay rates to evaluations while ensuring operation margin targets are reached.
- Contribute to the Evaluators Database optimization and maintain accurate data.
- Maintain healthy relationships with Evaluators.
- Coordinate with the finance team to ensure accurate and timely payment for evaluators.
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