Salesforce Sr. Consultant, Managed Services
New
J
JobgetherIT Consulting
Based in the United StatesFull-TimeSenior
Salary87,400 - 266,300 USD per year
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Job Details
- Experience
- 3–5+ years
- Required Skills
- Salesforce
Requirements
- 3–5+ years of hands-on Salesforce platform experience including complex business and technical use cases.
- Significant experience in business process consulting, technical consulting, or enterprise architecture.
- Strong understanding of Salesforce architecture.
- Proven client-facing experience across project ownership, discovery, design, and solution development.
- Experience creating and managing user stories, including estimation, sizing, backlog grooming, and release planning.
- Salesforce Administrator certification.
- Salesforce Sales Cloud or Service Cloud Consultant certification.
- Strong written and verbal communication skills.
- Excellent organizational skills with the ability to manage multiple engagements simultaneously.
- Ability to work effectively as part of distributed, cross-functional teams.
Responsibilities
- Serve as a Senior Consultant responsible for functional delivery, execution, and customer outcomes across managed services engagements.
- Act as a trusted client advisor by applying Salesforce best practices and recommending scalable solutions aligned with business objectives.
- Lead requirements gathering, discovery, solution design, and delivery while serving as a Salesforce platform subject matter expert.
- Translate business requirements into scalable Salesforce configurations, enhancements, solution options, and implementation plans.
- Manage customer backlogs by defining user personas, writing and grooming user stories, decomposing stories into actionable tasks, and supporting estimation and release planning.
- Lead approximately 3–4 managed services engagements concurrently, working closely with global delivery teams.
- Monitor engagement budgets, timelines, resource allocation, risks, issues, and overall delivery status.
- Perform routine and complex Salesforce configuration and enhancements across relevant platform capabilities.
- Coach and mentor junior functional and technical team members.
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