Key Account Manager
New
I
InstaffoB2B SaaS, HR-Tech
GermanyFull-TimeMiddle
Salary not disclosed
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Job Details
- Languages
- German (C2 native level) and English (B2+).
- Experience
- At least 4 years in Account Management, with at least 2-3 years of experience with enterprise or corporate clients.
- Required Skills
- SalesforceHubSpotAccount ManagementCRM
Requirements
- Minimum 4 years of experience in account management.
- Minimum 2-3 years of proven experience with enterprise or corporate clients.
- Demonstrable track record in revenue expansion, cross-sell/upsell, and renewal uplift.
- Deep understanding of ARR, MRR, and NRR metrics.
- Ability to navigate complex stakeholder structures from HR contacts to C-level.
- Experience in B2B SaaS, ideally within the HR-Tech, ATS, or recruiting technology space.
- Proficiency in HubSpot or Salesforce CRM, forecasting, and pipeline hygiene.
- Willingness to travel for client site visits.
- German language fluency at native level (C2).
- English language proficiency at B2+ level.
Responsibilities
- Manage and strategically expand an existing book of business consisting of German enterprise accounts.
- Build relationships with key stakeholders and decision-makers up to C-level.
- Utilize account scorecards to track performance, identify potential, and execute expansion strategies.
- Own core KPIs including job activations and monthly active account (MAA) expansion.
- Prepare and lead quarterly business reviews (QBRs) independently.
- Provide market feedback to the sales, product, and management teams.
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