Principal Solutions Consultant
P
PagerDutyDigital Operations Management
Remote (USA)Full-TimePrincipal
SalaryCompetitive salary
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Job Details
- Experience
- 15+ years of experience in technical leadership, solutions architecture, or product management within the SaaS, DevOps, or Cloud infrastructure space.
- Required Skills
- CybersecurityProduct ManagementDevOpsSaaS
Requirements
- 15+ years of experience in technical leadership, solutions architecture, or product management within the SaaS, DevOps, or Cloud infrastructure space.
- Proven track record of engaging with and influencing C-level executives at Fortune 500 or equivalent global enterprises.
- Proven ability to support and influence sales cycles with a solid grasp of sales processes and customer buying journeys.
- Deep domain expertise in at least three of the following: Incident Management, SRE (Site Reliability Engineering), AIOps, Cloud Native Architectures, ITSM/ITIL, or Cybersecurity Incident Response.
- Exceptional public speaking and written communication skills.
- Ability to travel across the US and occasionally overseas.
Responsibilities
- Act as a peer and advisor to customer CTOs and CIOs, helping them navigate complex digital transformations and operationalizing the PagerDuty Operations Cloud.
- Represent PagerDuty as a thought leader at major industry events and through digital content, white-papers, and local media.
- Partner closely with global Product and Engineering leadership to ensure US market requirements are represented in the product roadmap.
- Provide architectural oversight and executive presence for complex, high-stakes enterprise opportunities.
- Foster a local community of DevOps and SRE leaders, sharing best practices on operational excellence and incident response.
- Identify market shifts and technical trends within the competitive landscape.
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