Senior Manager, Quality
New
T
Thyme CareValue-based Oncology
RemoteFull-TimeManager
SalaryThe base salary for this role is $145,250 - $165,000. This position is also bonus-eligible.
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Job Details
- Experience
- 6+ years
- Required Skills
- Project ManagementSQLMicrosoft Power BITableauMicrosoft ExcelLooker
Requirements
- 6+ years of experience in healthcare quality, quality operations, population health, value-based care, managed care, health plan operations, or consulting.
- Meaningful experience with HEDIS, Stars, payer quality measures, or other healthcare quality performance programs.
- Demonstrated ability to translate clinical or payer requirements into operational workflows.
- Strong project and program management skills with experience managing concurrent initiatives.
- Ability to independently analyze healthcare or operational data and translate findings into actionable recommendations.
- Advanced proficiency in Excel or Google Sheets, including complex formulas and large datasets.
- Working proficiency with SQL for querying and manipulating complex datasets.
- Experience with BI and reporting tools such as Looker, Tableau, Power BI, or equivalent.
- Ability to define reporting requirements, measure logic, and data specifications in partnership with technical teams.
- Clear verbal and written communication skills for both operational guidance and senior stakeholder updates.
Responsibilities
- Own the portfolio of HEDIS, Stars, contractual quality measures, and related campaigns across Thyme Care’s payer partnerships.
- Translate measure specifications and partner requirements into executable workflows including member identification, tasking, and outreach models.
- Develop and maintain job aids, SOPs, and training to enable Care Teams and Operations to execute campaigns consistently.
- Independently analyze quality and operational data to identify gaps, validate performance, and recommend interventions.
- Establish performance metrics and operating cadences, monitoring updates on both measure outcomes and operational execution.
- Conduct retrospectives and root cause analyses to improve future performance and workflow efficiency.
- Partner with Data and Product teams to define measure logic, dashboards, and automated monitoring.
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