- Own the portfolio of HEDIS, Stars, contractual quality measures, and related campaigns across Thyme Care’s payer partnerships.
- Translate measure specifications and partner requirements into executable workflows including member identification, tasking, and outreach models.
- Develop and maintain job aids, SOPs, and training to enable Care Teams and Operations to execute campaigns consistently.
- Independently analyze quality and operational data to identify gaps, validate performance, and recommend interventions.
- Establish performance metrics and operating cadences, monitoring updates on both measure outcomes and operational execution.
- Conduct retrospectives and root cause analyses to improve future performance and workflow efficiency.
- Partner with Data and Product teams to define measure logic, dashboards, and automated monitoring.
Project ManagementSQLMicrosoft Power BI+3 more