Account Manager

New
F
FirstupEnterprise SaaS
Remote - US / Hybrid - Chicago, IllinoisFull-TimeMiddle
Salary not disclosed
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Job Details

Experience
Four or more years
Required Skills
SalesforceCustomer SuccessAccount ManagementRelationship management

Requirements

  • Bachelor’s Degree in Sales, Business Administration, or related field, or equivalent experience.
  • 4+ years of experience in Enterprise SaaS sales and Account Management.
  • Proven experience driving renewals, expansion revenue, and pipeline generation.
  • Experience preparing renewal proposals, account planning, and territory strategy.
  • Experience managing and maintaining forecasts using CRM and forecasting platforms (SFDC and Clari preferred).
  • Demonstrated success achieving quota attainment in high-performing organizations.
  • Experience selling complex software solutions to executive stakeholders in Fortune 500 organizations.
  • Experience leveraging consultative sales methodologies such as MEDDPICC preferred.
  • Strong executive presence with exceptional relationship-building and presentation skills.
  • Experience partnering with Customer Success to support retention and growth.
  • Ability to use customer data and usage insights to demonstrate value.

Responsibilities

  • Effectively renew, upsell, and cross-sell an assigned book of business while driving net-new ARR growth.
  • Identify new business opportunities, generate expansion pipeline, and drive enterprise growth.
  • Prospect within existing accounts to identify whitespace and expand into additional business units.
  • Develop and maintain strategic account plans aligned to customer business objectives.
  • Cultivate executive-level relationships with Director, VP, and SVP stakeholders.
  • Partner with Customer Success to ensure adoption, satisfaction, and retention.
  • Lead Executive Business Reviews to reinforce ROI and future growth opportunities.
  • Manage sales forecasts using SFDC and Clari to maintain pipeline health.
  • Leverage the MEDDPICC sales methodology to qualify opportunities and manage complex cycles.
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