Instructional Designer Manager
New
C
CasewareFintech Software
Maidstone, United KingdomFull-TimeManager
Salary not disclosed
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Job Details
- Experience
- 5+ years
- Required Skills
- SaaS
Requirements
- 5+ years experience in instructional design, learning experience design, or digital learning leadership.
- Demonstrated experience leading or mentoring instructional design and content development teams.
- Strong grounding in adult learning theory, curriculum design, and scalable content development.
- Proficiency with e-learning authoring tools (e.g., Articulate Storyline/Rise, Camtasia).
- Experience designing learning for SaaS, technical, or complex software products.
- Bachelor’s degree in Educational Technology, Instructional Design, Digital Media, or a related field.
- Experience delivering customer-facing education programs in a global or multi-region organization.
- Familiarity with accessibility standards (WCAG) and content governance practices.
- Strong stakeholder management skills.
- Ability to work in a global, cross-functional environment with changing priorities.
Responsibilities
- Lead and develop a team of Instructional Designers.
- Set clear priorities, capacity plans, and delivery expectations for global content initiatives.
- Define and maintain standardized course templates, learning taxonomies, and development workflows.
- Ensure consistency across all learning formats, including self-paced courses, VILTs, webinars, and knowledge base content.
- Own content governance practices, including version control, metadata standards, content audits, and quality reviews.
- Partner with Product Trainers, Professional Services, and Product SMEs to convert technical expertise into outcome-driven learning.
- Pilot and evaluate new learning tools, technologies, and design approaches.
- Contribute to the evolution of the Global Product Education strategy.
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