- Lead and develop a team of Instructional Designers.
- Set clear priorities, capacity plans, and delivery expectations for global content initiatives.
- Define and maintain standardized course templates, learning taxonomies, and development workflows.
- Ensure consistency across all learning formats, including self-paced courses, VILTs, webinars, and knowledge base content.
- Own content governance practices, including version control, metadata standards, content audits, and quality reviews.
- Partner with Product Trainers, Professional Services, and Product SMEs to convert technical expertise into outcome-driven learning.
- Pilot and evaluate new learning tools, technologies, and design approaches.
- Contribute to the evolution of the Global Product Education strategy.
SaaS