Sr. E-commerce Ops Manager
New
J
JobgetherDTC E-commerce
Fully remote position within the United States, Ability to work across U.S. time zonesFull-TimeManager
Salary125,000 - 165,000 USD per year
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Job Details
- Experience
- 6+ years
- Required Skills
- Project ManagementShopifyLooker
Requirements
- 6+ years of e-commerce operations experience, ideally in DTC or high-growth consumer brands.
- 2+ years of formal people-management responsibility.
- Proven hands-on experience managing Shopify, Shopify Plus, and Amazon stores.
- Familiarity with e-commerce tools such as Klaviyo, Loop, Recharge, After-Sell, Looker, and Triple Whale.
- Experience leading remote or distributed teams and managing internal/external contributors.
- Strong background in managing complex projects and end-to-end product launches.
- Experience building or improving formal release-management processes.
- Data-driven mindset with experience managing reporting dashboards and operational metrics.
- Professional experience using paid AI platforms like ChatGPT, Claude, or Gemini for workflows.
- Ability to work across U.S. time zones and travel up to six times per year.
Responsibilities
- Own the Shopify and Shopify Plus ecosystem, including product catalogs, collections, and integrations.
- Establish and manage structured release processes including QA, approvals, and deployment standards.
- Lead, coach, and develop a team of approximately five employees and contractors.
- Partner with Marketing, Supply Chain, and Customer Care to coordinate campaigns and product launches.
- Define and monitor operational KPIs to report on deployment velocity and site health.
- Identify and implement AI and automation workflows to streamline team productivity and documentation.
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