Senior Strategic Implementation Consultant
New
S
SamsaraIoT / Connected Operations
Remote - USFull-TimeSenior
Salary$109,480 — $165,600 USD
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Job Details
- Experience
- 10+ years of experience in a technology consulting and/or customer-facing technology implementation role.
- Required Skills
- Project ManagementIoTStakeholder managementCustomer Success
Requirements
- 10+ years of experience in a technology consulting and/or customer-facing technology implementation role.
- Enterprise SaaS experience preferred.
- Strong priority management and high emotional intelligence.
- Exceptional executive stakeholder management and communications.
- Experience supporting or working with technical products.
- Solutions-oriented with strong problem solving skills.
- Excellent consultative skills with experience in end to end system implementations.
- Proven track record of building trust and communicating effectively with a wide variety of stakeholders.
- Passion for going above and beyond the call of duty and thriving in a fast-paced environment.
- Bachelor’s degree from a 4-year institution.
- Experience serving and supporting large-scale business solutions at Fortune 500 companies is an asset.
Responsibilities
- Manage the deployment of Samsara technology to large-scale customers, enabling customers to achieve quick time to value in their investment.
- Create launch plans and a roadmap to increase product usage.
- Track implementation progress, participation, product adoption, and account health.
- Run training sessions, demonstrate Samsara’s technology, and work through challenges with executives and day-to-day users.
- Juggle multiple customer engagements in parallel and work cross-functionally to deliver an exceptional experience.
- Serve as a mentor to the wider Customer Success and Support teams.
- Deeply understand the Samsara platform’s capabilities and explain them to customers of all types.
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