Senior Strategic Implementation Consultant
New
S
SamsaraInternet of Things
Remote position open to candidates residing in the US except the San Francisco Bay Metro Area, NYC Metro Area, and Washington, D.C. Metro AreaFull-TimeSenior
Salary$109,480 — $165,600 USD
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Job Details
- Experience
- 10+ years
- Required Skills
- Project ManagementIoTStakeholder managementCustomer Success
Requirements
- 10+ years of experience in a technology consulting and/or customer-facing technology implementation role.
- Strong priority management and high emotional intelligence.
- Exceptional executive stakeholder management and communications.
- Experience supporting or working with technical products.
- Solutions-oriented with strong problem solving skills.
- Excellent consultative skills with experience in end to end system implementations.
- Proven track record of building trust and communicating effectively with a wide variety of stakeholders.
- Bachelor’s degree from a 4-year institution.
- Travel to customer sites up to 10% of the time, including overnight stays.
Responsibilities
- Manage the deployment of Samsara technology to large-scale customers.
- Create launch plans and a roadmap to increase product usage.
- Track implementation progress, participation, product adoption, and account health.
- Run training sessions, demonstrate technology, and work through challenges with executives and users.
- Juggle multiple customer engagements in parallel and work cross-functionally.
- Serve as a mentor to the wider Customer Success and Support teams.
- Deeply understand platform capabilities and explain them to varied customer types.
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