Client Success Specialist
New
C
CodekeeperLegalTech
ArgentinaFull-Time
Salary10,000 - 100,000 USD per year
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Job Details
- Languages
- English
- Required Skills
- Customer SuccessTechnical support
Requirements
- Excellent written English communication skills.
- Familiarity with LegalTech concepts.
- Proficiency in drafting legal documents.
- Prior experience in customer success or a similar role.
- Analytical thinking and a proactive attitude.
- Proficiency in modern web tools like Google Docs.
- Highly organized with strong attention to detail.
- Ability to adapt and multitask in a fast-paced environment.
Responsibilities
- Manage customer requests and inquiries regarding account management and services.
- Provide technical support for setting up connections between customer source code management platforms.
- Guide and assist leads through the customer success journey via email and chat.
- Conduct legal research and draft reports based on inspected customer information.
- Draft and manage legal agreements incorporating specific client requirements, subject to manager review.
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