Program Operations Coordinator
New
T
TechnologyAdviceB2B Media
Location: Philippines, 9:00 pm to 6:00 am PHT (APR-OCT) or 10:00 pm to 7:00 am PHT (NOV-MAR)Full-TimeMiddle
Salary₱40,000 — ₱80,000 PHP
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Job Details
- Experience
- 3+ years
- Required Skills
- Stakeholder managementLead GenerationProcess improvementCRM
Requirements
- Bachelor's degree in marketing, communications, business, or a related field, or equivalent professional experience.
- 3+ years of experience in program coordination, operations, campaign management, media operations, sales support, or a similar role.
- Strong organizational skills to manage multiple programs, deadlines, requirements, and stakeholder needs simultaneously.
- Excellent written and verbal communication skills.
- High attention to detail regarding campaign requirements, quote inputs, and reporting data.
- Strong analytical and problem-solving skills for interpreting performance data and identifying risks.
- Experience documenting processes, improving workflows, or creating templates.
- Ability to work independently and cross-functionally with Sales, Client Success, and Finance.
- Familiarity with digital marketing, lead generation, campaign tracking, CRM systems, or RFP workflows.
- Must have a working laptop/PC, internet, and back-up connection.
Responsibilities
- Launch and manage client lead generation programs, ensuring accurate setup, configuration, and timely execution.
- Monitor pacing and performance to ensure program goals, timelines, and deliverables are met.
- Support the direct sales team by reviewing RFP requests and preparing accurate quote inputs.
- Prepare daily and weekly reports on key program metrics and reconcile billing data.
- Serve as a primary point of contact for internal teams and external partners.
- Support onboarding for new external relationships and maintain program documentation.
- Evaluate and improve execution workflows, tools, and documentation to increase efficiency.
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