Account Manager
New
J
JellyvisionHR Tech
This position is also eligible for work by a remote employee out of AZ, CA, CO, CT, FL, GA, IL, IN, KY, MA, MI, MN, NC, NY, OH, OR, PA, SC, TN, TX, UT, VA, WA or WIFull-TimeMiddle
Salary$100,000 - $115,000 OTE
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Job Details
- Experience
- 2+ years
- Required Skills
- SalesforceCustomer SuccessGoogle WorkspaceSlackAccount Management
Requirements
- 2+ years of experience in quota-carrying Account Management or Customer Success roles.
- Demonstrated experience pitching and selling B2B SaaS products.
- Proven track record of achieving revenue and customer retention goals.
- Proficiency with Salesforce, Google Office Suite, and Slack.
- Ability to develop deep customer relationships and deliver a consultative approach.
- Strong communication skills for internal collaboration and external customer management.
- Experience working with customers in the HR or Benefits space is a plus.
Responsibilities
- Lead customer success and retention strategies to support clients in achieving their goals.
- Work with leadership to identify and mitigate risks associated with customer retention.
- Act as a product expert to guide customers through utilization reports and feature enhancements.
- Collaborate with customer operations and implementation teams to ensure successful outcomes.
- Develop deep relationships with customers to drive strategic conversations and multi-year agreements.
- Maintain operational excellence using tools like Salesforce, Google Workspace, and Slack.
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