Manager, Patient Access Field Operations
New
C
Compass PathwaysBiotechnology
Remote in the United StatesFull-TimeManager
Salary$130,000 — $170,000 USD
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Job Details
- Experience
- 2+ years
- Required Skills
- Project ManagementBusiness IntelligenceData AnalysisStakeholder managementCross-functional collaborationProcess improvement
Requirements
- Bachelor's degree required; advanced degree or relevant certifications preferred.
- 2+ years of experience in the healthcare market in an operational capacity.
- Experience supporting cross-functional initiatives to improve execution and decision-making.
- Strong relationship-building and communication skills to synthesize feedback into actionable recommendations.
- Ability to manage multiple priorities and execute initiatives with high quality and follow-through.
- Demonstrated ability to use data and stakeholder feedback for process optimization and problem-solving.
- Willingness to travel up to 30% to support field meetings, training, and vendor engagement.
- Commitment to maintaining compliant, non-promotional role boundaries.
- Strong organizational skills and ability to thrive in a mission-driven environment.
Responsibilities
- Serve as a central field operations contact for initiative tracking and cross-functional coordination.
- Partner with the Senior Director, Field Patient Access to organize priorities, track follow-ups, and support communications.
- Manage projects related to field access systems including requirements gathering, planning, testing, and implementation.
- Utilize business intelligence platforms to analyze reimbursement and activity data to build dashboards and identify trends.
- Triage and track field inquiries regarding systems, tools, data, and operational barriers.
- Oversee the integration and improvement of field-facing tools and platforms used by the Patient Access Field team.
- Conduct field visits with Patient Access Liaisons to capture operational insights and emerging trends.
- Coordinate with Commercial Analytics, Compliance, Legal, IT, and Training partners to meet project objectives.
- Support launch readiness activities including operational checklists, training reinforcement, and process documentation.
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