GTM Operations Manager
New
S
SmartcatB2B SaaS
East Coast - USAFull-TimeMiddle
Salary not disclosed
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Job Details
- Experience
- 4–7+ years
- Required Skills
- Business IntelligenceGenerative AICRMData analytics
Requirements
- 4–7+ years of experience in Revenue, Sales, Customer, or Business Operations in a B2B SaaS environment.
- Broad experience across both pre-sale and post-sale motions.
- Strong practical fluency with generative AI and automation tools.
- Strong CRM expertise, including workflow automation, lifecycle stages, and reporting.
- Strong business intelligence and analytical skills.
- Experience working across a modern GTM technology stack.
- Builder mindset with comfort moving between analysis, process design, and systems execution.
- Strong problem-solving, prioritization, communication, and stakeholder-management skills.
- Ability to translate business goals into practical operational solutions.
Responsibilities
- Partner with GTM teams to solve operational challenges across the customer lifecycle.
- Use AI, automation, and systems thinking to simplify workflows and improve productivity.
- Deliver reporting, analysis, and insights to improve forecasting, planning, and visibility.
- Support CRM improvements, Deal Desk, territory management, and data quality initiatives.
- Lead cross-functional projects from problem definition through implementation and adoption.
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