Sr Director Partner Strategy & Programs
New
B
BeyondTrustCybersecurity SaaS
Remote United StatesFull-TimeDirector
Salary not disclosed
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Job Details
- Experience
- 5+ years of experience
- Required Skills
- SalesforceJiraCross-functional Team LeadershipSaaSAsana
Requirements
- Bachelor's degree in Business, Management, or a related field, or equivalent practical experience
- 5+ years of experience in program management, operations, or a related field, preferably in a technology or SaaS environment
- Proven track record of successfully managing complex, cross-functional programs from initiation to completion
- Demonstrated ability to operationalize complex, multi-stakeholder processes and drive execution across cross-functional teams without direct authority
- Experience with agreement/contract workflows and working effectively with Legal and Finance functions
- Strong proficiency with project management tools (e.g., Smartsheet, Asana, Jira, MS Project)
- Strong proficiency with CRM or related systems (e.g., Salesforce)
- Excellent verbal and written communication skills, with experience presenting program updates clearly to senior leadership and external stakeholders
- Strong analytical and problem-solving skills, with the ability to synthesize data into actionable insights
- Demonstrated ability to manage multiple priorities and stakeholders in a fast-paced environment
- PMP, PgMP, or similar program/project management certification preferred
Responsibilities
- Execute the program framework and priorities established by leadership, operationalizing structure, requirements, and incentives while tracking program health metrics
- Lead end-to-end planning, execution, and delivery of the program, ensuring milestones, budget, and quality targets are met
- Assess and improve supporting infrastructure (portals, systems, help desk) and establish SLAs to ensure a responsive, high-quality stakeholder experience
- Own end-to-end onboarding and intake processes, streamlining workflows and eliminating bottlenecks to reduce time-to-active
- Serve as operational owner of key workflows, coordinating with Legal and Finance to accelerate agreements/contracts and maintain compliance tracking
- Act as operational liaison between the program and internal teams (Sales, Marketing, Legal, Finance, Product, Operations, Customer Success), coordinating workstreams and accountability
- Develop and maintain program roadmaps, schedules, and status reporting for leadership review
- Identify, track, and mitigate program risks and issues, escalating appropriately when needed
- Manage key relationships, escalations, and communications; prepare business reviews and represent the program at internal and external forums
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